Privacy Policy

Real Estate Australia’s Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit RealEstateAustralia.com.au (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you submit a form or subscribe to an email list through the Site, we collect certain information from you, including your name, address, email address, phone number and details about your property and circumstances. We refer to this information as “Contact Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

How Do We Use Your Personal Information?

We use the Contact Information that we collect generally to answer any enquiries placed through the Site (including processing your property information in order to generate appraisals). Additionally, we use this Contact Information to:

  • Communicate with you;
  • Screen our enquiries for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our individuals browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use this information to engage with potential clients via targeted advertising and remarketing.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use CoreLogic to power our online property estimates – you can read more about how CoreLogic uses your Personal Information here:

https://www.corelogic.com.au/about-us/privacy-policy

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a court order, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

Facebook:

https://www.facebook.com/settings/?tab=ads

Google:

https://www.google.com/settings/ads/anonymous

Bing:

https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you make an enquiry through the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us through our enquiry form or by mail using the details provided below:

Real Estate Australia Pty Ltd

P.O Box 3730,
Weston, ACT 2611

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Your trust is important to us. We promise to keep information about you and your property safe and confidential. To learn more, please visit our Privacy Policy containing the full details.

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