Our Residential Property Sales Process


Selling property should be exciting, not stressful. Free up your valuable time and sanity with our personal concierge service.

From start to finish, we’ll handle everything on your behalf – all included at no extra cost in our feature-filled listing package. Below we’ll walk you through the entire process from the beginning of your campaign through to the end of settlement.

Our Process for Selling Your Home

Exclusive Marketing Agreement

Once your property has been formally appraised and you’re happy with the price we’ve set as the target, our proposed personalized marketing strategy and a mutually agreed marketing investment, it’s time to get started. Both parties (homeowner and agency) will then enter into an Exclusive Marketing Agreement, officially marking the start of your property sales campaign.


Immediately After Agreement Signed

Building Reports

The Real Estate Australia concierge service will liaise with a building certifier to organize the legally required Building Reports and Energy Efficiency Rating for your home. You’re welcome to nominate your own certifier, however if you don’t have the time or a trustworthy company in mind, we have good relationships with reliable certifiers and can take care of certification for you


Prepare Contracts

We’ll forward through all required information to your solicitor who will then prepare an official “Contract for Sale”. Again, if you do not have a preferred solicitor, we would be happy to recommend one for you based on your requirements

Clean & Prepare Home

Whilst we’re taking care of the legal bits and pieces in the background, it’s time to thoroughly attend to the presentation of your property. From cleaning through to maintenance, it’s all about ensuring your home is looking immaculate and in tip-top shape. This is the stage where small investments in cleaning, decoration, styling and superficial renovation yield the best returns


Within 2 Weeks

Professional Photography

As soon as your home is looking it’s best, we’ll set up a time for our professional photographer to capture your dwelling in full glory (included for free in all marketing packages).


Receive "Contract for Sale"

By this point all legal bits and pieces have been sorted out and you will receive a “Contract for Sale” certifying that both your asset and our selling process is 100% legally compliant.


Within 1 Business Day


Launch Marketing Campaign

Time for the exciting part! It’s time to crack open the bubbly as we officially launch your property marketing campaign for all to see. This will be based on our agreed strategy, incorporating the Real Estate Australia Website, Property Portals, Social Media (Facebook, Instagram, Twitter etc.) and your highly targeted Google Ads campaign.


1st Weekend After Marketing Campaign Begins


Organize Exhibition Schedule

Looking at expected demand for your home, we’ll set in place a regular schedule for exhibitions and open homes. If your property is tenanted, we will liaise with your tenants to find suitable times and communicate this schedule with them

Hold First Exhibition

During this first weekend, we’ll also hold the first exhibition for your home. We’ll arrive early to prepare ensuring everything runs smoothly. Making sure all prospective buyer’s are comfortable, we’ll be gauging interest in your home and collecting contact details throughout.

Follow-up With Potential Buyer's

As our marketing campaign for your home unfolds, we’ll be continuing to follow-up with all interested parties to ensure that momentum continues to build. You’ll also receive updates from your agent throughout this time to ensure you know what’s happening.


Once Formal Offers Have Been Made


Negotiate With Interested Buyer's

Once formal offers have been received, we will then begin negotiation amongst those interested in buying your residence. This is done in an honest and ethical fashion, however if there are multiple interested parties it’s important that we get you the best possible price.


Present You With All Formal Offers

Whilst negotiation is happening, you’ll be informed of every formal offer that is made. You’ll also be given genuine feedback from your agent on the suitability of that offer. This will continue until you are happy with the price your potential purchaser has put forward.


When A Suitable Offer Is Made


Offer Accepted

After you’ve accepted an offer you are 100% satisfied with, we will then liaise with your chosen solicitor and the solicitor of the soon-to-be new owner of your property. We’ll provide all relevant information and ensure everyone is on the same page so as your exchange and settlement go as smoothly as possible.


Exchange of Contracts

At this stage the buyer/buyer’s solicitor may have certain conditions (such as vacant possession of the property ie. the property is transferred without any current lease) they wish added to the contract. Usually exchange happens within 2 weeks after the offer is accepted and formal finance is approved.


Approximately 2 Weeks


Organize Everything For Settlement

Finally, it’s time twork towards the agreed settlement date and complete handover to the new buyer. Most often this happens within 30 days of exchange of contracts, unless vacant possession is requested. If this is the case your current tenant’s must be informed and given 8 weeks’ notice before settlement can take place.


Approximately 2 - 8 Weeks


Congratulations, You've Sold Your Property!

When the agreed upon settlement date arrives, all outstanding money will be transferred into your nominated bank account. It’s time to crack open the bubbly again because you’ve just officially sold your home!

Request a time for a free, no obligation Market Appraisal

1 + 4 =

“I have never given a review before but I have to say they are THE BEST agent I have ever had. They are very professional and always keep you informed. I really appreciate all the help and effort they have given to me. You can always have a nice time chatting with them.”

Simon Li via Google Reviews

“Real Estate Australia offer personalised service to their customers. We experienced this first hand on various occasions. They are always available, friendly and supportive. We’re lucky to have them as our agent. 🙂 🙂 🙂

Mary Shahin Elkhoury via Facebook Reviews

“We used Real Estate Australia to sell one of our apartments in the City back in January. We wanted an agent with experience and while it wasn’t a deciding factor we were pretty keen on the fact that Peter (our owner) had grown up in Canberra and had spent most of his life in Real Estate so he knew the lore of the land.

This was our first time selling a property (we invest a lot but have always rented our properties out) and it was nice to have someone who could answer all of our questions. We had pretty clear expectations and were happy with the final price we got. Very happy with our experience.”

Amy D’Ambrosio via Google Reviews

“Jane has been managing my property for the last 3 years and after dealing with a much larger agency where the property manager had no experience, I’m very happy I decided to come across. Whenever I come into the office Jane’s always up for a chat which is a nice change of pace to what I’ve experienced before. Thanks Jane it’s been a pleasure – Cheers, Seth

Seth Anders via Google Reviews

“We are very satisfied clients of Peter’s real estate agency (for property purchases, sales, and property management of all our rental properties) over the past 15+ years since 2002.

Both Peter (and Jane who deals with property management) are very hard-working people who can be trusted to be concerned with details, and they are reachable at all times.

Hea Liaw via Google Reviews

“Peter and Jane have been looking after our properties for the past two years and we are very happy with their service. Peter was very efficient at putting the rental ads up online and organising open inspections. As a result we rented our places out very quickly. we highly recommend Real Estate Australia to anyone who needs to rent or sell properties in Canberra.

Michelle Huang via Google Reviews

“Peter sold a property for me in Chapman about 6 months ago, have to admit I was a bit upset at first as he kept pushing me to get a property stylist in… 2 months later he ended up getting me about $15k more than the asking price so I made about $12k even after the rental furniture. Was very skeptical at first but I guess that’s what you get when you’re an old sod like me. Didn’t expect such a great result and Peter always followed up when he said he would, highly recommend.

Matt O’Callaghan via Google Reviews

“Lovely staff who made finding our current home easy

Chiyedza Murwisi via Facebook Reviews

“I have been a Tenant of one of the properties they manage for past 3 years . I found the staff are very approachable, understanding and very helpful. Highly systematic approach in managing the property starting from periodic inspections to any maintenance request , their approach and communications are highly commendable .”

Shiva Sivasubramaniam via Google Reviews

“they’ve been looking after our place n it hasn’t burnt down yet so they must be doing something right!

Kyle and Grace via Google Reviews

“Friendly staff who are professional but genuinely care about their tenants.

Yvonne Anthoney via Facebook Reviews

A local, Canberran agency you can trust.

As one of the ACT’s best Real Estate Agencies, we’ll go above and beyond to make sure you’re satisfied.

Whether it’s meeting you after hours, giving you expert advice on maintenance and renovations or providing an exceptional service with no hidden charges, we’ll make sure you get the Real Estate experience that your property deserves.

No Hidden Fees

We don’t believe in keeping secrets, which is why we promise that regardless of whether you’re selling or renting here in Canberra, all fees will be explained up front.

After Hours Service

As our lives grow constantly busier with work and other commitments, it can be hard to find the time to talk. That’s why we offer our clients true after-hours service.

Licensed, In-House Builder

With access to an unbiased and fully licensed builder, you’ll get the best maintenance and renovation advice in Canberra. We use our knowledge to keep the tradies honest.

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